Office Manager

Job Title: Office Manager
Hours: 40 p/w, (Office hours Mon to Fri with flexibility for Saturday’s where required)
Salary: £30,000p/a

Due to continued success and business growth, my client is looking to appoint an experienced and professional office manager to work within their headquarters based in Stone, Staffordshire.

This is an exciting opportunity to join a company during their continued growth who have already received outstanding industry recognition.

My client provides numerous services to both public and private clients and does so with integrity and professionalism to everyone encountered throughout the process. They currently hold contracts with large local authorities and are focussing on continuing to grow within this area, as well as within the public sector.

Previous experience in both a B2B and B2C environment would be beneficial, along with account management and team management experience. The right person will enjoy managing people, be a dedicated team player and able to work autonomously to manage their workload.

Key responsibilities:

* Develop a culture of trust within the team as well as with client relationships
* Create a positive and innovative environment where people are encouraged to build and develop their experience within the business and to go beyond the call of duty to satisfy customer requirements
* Drive effective communication and operational efficiency to ensure key performance indicators and objectives are met
* Establish, build and maintain new and existing relationships by developing a culture in which people participate and are involved
* Drive tasks to completion by providing practical advice and solutions to any issues which arise
* Maintain relationships with key stakeholders to ensure tasks are completed on time and to the required standards
* Assist with the ongoing training and development of the team to increase skill set and drive performance.

The right person:

* Will have experience in a team management environment and have a passion for leading people in a friendly and approachable manner
* Be open to feedback and adaptable to change
* A comprehensive knowledge of Microsoft office
* Demonstrable experience in issuing and managing KPI’s
* Ability to hold and facilitate team meetings in a constructive and progressive manner
* Passion for motivating and developing team members and an ability to overcome challenges in a positive and constructive manner
* The ability to communicate effectively and efficiently between team members, Key Stakeholders, clients and customers to ensure issues are resolved in a timely manner and with a customer focus at the heart of everything