Credit Control Supervisor

Gleeson Recruitment Group are currently recruiting for a Credit Control Supervisor for a leading business based near Dudley

To supervise and manage a small team that ensures cash is collected in a timely manner from our international customers over the phone and by email, maximising cash collections to achieve cash targets.

Credit Control Supervisor Role Profile:

The Credit Control Supervisor role is reporting to the Financial Controller and will be managing a team of 2 as well as hands on responsibility for managing debtors ledger for four countries. Applicants must have experience in leading a credit control team.Strong communication skills will be required to enable dealing with suppliers, other business contacts as well as other Associates on a daily basis. Fluent written and spoken /Norwegian Swedish and or Dutch language is an advantage to ensure effective communication with customers and internal colleagues. Must have good standard of English (written and spoken).

* Responsible for chasing Company debt
* Ensure cash is collected in a timely manner over the phone and by email
* Maximise cash collections and achieve cash targets
* Open new customer accounts and liaise with Local Country Management to set credit limit
* Liaise with Country Management of risky debt and take actions to minimise bad debt
* Manage pro-forma accounts and payments; liaise with local country logistics department
* Take customer payments using credit cards
* Liaise with customers where Local Country Bank Guarantee is required for high risk debt/poor payment track record
* Provide high level of Customer Service for both internal and external customers by building good relations
* Management of customer accounts
* Resolve invoice disputes through prompt escalation of issues
* Raise credit notes where required
* Updating customer database management records with notes
* Chase up supporting paperwork required for Country (ies) Local Authority Supply Contracts to ensure prompt payment
* Use credit checking system to obtain and review customer financial data to establish credit limits
* Posting and allocating customer cash receipts

Any other duties deemed reasonable, which reasonably correspond to the general character of the role and

Languages Desirable:

Fluency in Swedish, Norwegian or Dutch

What’s on offer?

* Salary up to £36,000 + Benefits + Bonus
* 25 days holiday
* Flexible working hours
* Social working events

To apply for the Credit Control Supervisor position, please click on the “” button and your CV will be sent directly to the responsible Recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application.

Gleeson Recruitment Group – We now cover Accountancy & Finance, Engineering & Manufacturing, Human Resources, IT, Procurement & Supply Chain, Transformation and Executive Search, as well as offering a range of HR services such as psychometric testing and profiling and outplacement provision. We have also expanded geographically covering the majority of the UK from our offices in Birmingham, London and Reading.

Credit Control Supervisor – Dudley