Customer Services Administrator

Do you have a positive “can do” attitude? are you a team player with an ability to communicate at all levels?

My client, a reputable and well known business in located in Denby DE5, is seeking to employ for a contract period of 12 months an experienced Customer Services Administrator to undertake the following responsibilities:

Order management for both retail and private customers as part of a team.
Consumer and administration experience.
Quick, accurate data inputting.
Internal and external communication, both written and verbal.
Claims and complaints procedure.
Order payment & refund processing.
Responding to incoming emails.
Switchboard & mail room duties.

You will excellent organisational skills and be numerate and literate with good keyboard skills. Ideally, proven time In customer service role, non customer facing. You will be self managing and be able to work to tight deadlines.

The role has excellent benefits including onsite parking and subsidised restaurant facility.

Due to the expected high volume of applications for this role we regret that we can not contact everybody and so if you have not heard from us within 48 hours of submitting your application please assume that on this occasion your application has been unsuccessful and we wish you the best of look for future applications.