Customer Service Assistant
Full job description
The Money Shop
Salary: £26,000 per year
Customer Service Assistant
Location: Longton
Salary: £26,000per year
Are you a successful Customer Service Assistant or Retail Sales Advisor looking for a new challenge?
The Money Shop is part of Dollar Financial; we operate a network of stores in the United Kingdom. Our retail stores offer a number of loan products, Pawnbroking, Cheque Cashing, Money Transfer, Pre-Paid Cards and Gold Buying services.
The company is currently transitioning through some exciting changes which provides a fantastic opportunity for a Customer Service Assistant to join our retail store in Longton
As a Customer Service Assistant you will provide our customers with an excellent standard of service; completing all transactions accurately and in line with company and regulatory requirements.
Customer Service Assistant key responsibilities:
• Ensure all customers are treated fairly and provided with clear information about our products
• Provide suitable advice to customers taking their personal circumstances in to account
• Complete all tasks accurately and compliantly in line with company policy and regulatory requirements
The ideal Customer Service Assistant:
• Strong communication skills (active listening)
• Organised and accurate (completing and maintaining documents and computer databases)
• Experience of working in a customer facing role
• Experience of working in a regulated environment is highly desirable
• Exceptional customer service skills
• Previous retail experience
• Good IT skills
If this sounds like the ideal role for you and you are looking to join a company who values both their customers and employees then click APPLY!
To apply for this job please visit definitejobs.co.uk.