Internal Sales Engineer

Salary: £30,000 – £36,000 per year

INTERNAL SALES ENGINEER
Salary – £30,000 – £36,000 OTE
My client is currently looking for an experienced SALES ENGINEER (INTERNAL) based from their Head Office in Manchester.
The nature of the position as the Internal Sales Engineer, will be to work in the Process Dept providing sales support to customers.
THE ROLE:
* Manage and pre-qualify incoming customer enquiries, technically, commercially and negotiate terms (if required).
* Produce clear and accurate proposals
* Actively participate in the utilisation of SAP for the purpose of cooperation and collaboration of business opportunities.
* Maintain the sales pipeline with forecast date and probability and manage the pipeline from open opportunities to closing the sale.
* Work closely with all teams to develop and improve customer performance
* Own and manage customer accounts, including database maintenance
* Enhance product knowledge via training
* Promote our digital sales platform
* Prioritise workload and self-managed activities
* Liaise with Application Consultants and Industry Managers for complex applications
* Identify cross-selling opportunities
* Take ownership of complaints, returns and other issues affecting customer satisfaction
QUALIFICATIONS & EXPERIENCE:
* Educated to technical degree level, or equivalent relevant industry qualification.
* English language and Maths GCSE
* Work experience in the process industries or with instrumentation
* Technical sales experience.
* Excellent communication skills and telephone / digital knowledge.
* Excellent interpersonal skills with a high regard for exceptional customer service.
* Commitment to practising positive behaviour with customer and colleagues
* Self-motivated with a positive attitude
* Ability to multi-task and work under pressure and the capacity to work as a member of a team and as an individual.
* Prioritise and organise your own workload
* Empowerment – ability to take ownership
* Comfortable with a consultative selling approach with questioning techniques