Learning Coordinator

Our prestigious client based in Maidenhead are looking to recruit a Learning Coordinator to join their team.

You will be assisting with the development and maintenance of the online learning platform and ensure effective and efficient implementation of courses and course material delivery for both training and qualifications.

E-learning

* Create and maintain courses and materials within the e-learning platform.
* Ensure the online courses within the e-learning platform meet the requirements detailed in work packages issued.
* Maintain a high level of quality by methodically checking content against the project checklist.
* Maintain the e-learning platform and assist in regular housekeeping tasks to keep data clean and avoid duplication.
* Manage the use and application of the virtual learning platform.
* Ensure the user experience is engaging and user friendly.

Technical Support

* Provide the Learner Support Team with second line technical support for any reported issues within online content and resources.
* Assist the Learning Delivery Manager and Training Delivery Manager with the resourcing of events and the day-to-day running.
* Support the Business Development team with diagnostic trials for prospective corporate clients and monitor all access provided.
* Liaise with corporate contacts to assist in the reporting process.
* Maintain up to date User Guide documentation to support all levels of users including administrators.
* Innovation and Process Improvement
* Assist in the testing and evaluation of new features within the online learning platform.
* Test and evaluate the use of new features and capabilities to improve process and customer experience.

The Person:

Skills/Attributes:

* Excellent IT skills, including multimedia development and experienced user of the Internet.
* Good organisational skills.
* Good verbal and written communication skills.
* Accurate attention to detail.

Knowledge/Experience:

* Experience of working in a Learning Resource Centre within a Commercial Training environment.
* Learning/Training background.
* Knowledge of using Learning Management Systems.