Ibus Support Engineer

Arriva London are trialling an exciting project in South London and are looking for two Engineers to be based in Purley Way Control Centre on a secondment basis.

The successful candidates will be responsible for liaising directly with drivers, controllers and mobile roadside technicians via the iBus system and will be the central point of contact and support for all mechanical issues processed via the iBus system. Two mobile breakdown attendance vans will be operating on routes servicing Brixton and Croydon Garages and attending to mechanical breakdowns as they arise.

The role of the iBus based engineer will be to
• Assess the nature of the breakdown
• Action in the most efficient way, focusing on keeping the overall mechanical mileage count as low as possible, without compromising public safety and pre-set DVSA vehicle standards also following all TfL contractual obligations.
• Complete the follow up process of logging all required details on system and via controlled paperwork (it is therefore essential that the candidates understand the existing engineering processes and procedures operational within the engineering function at Arriva London.)

The iBus Support Engineer must possess excellent communication skills, sound engineering knowledge, competent knowledge of the PCV Inspection Manual & Categorisation of Defects Manual and PSV Operator engineering management procedures. The ideal candidate will also have excellent geographical knowledge of South London

The iBus Support Engineer must also possess good working knowledge of Microsoft Office package particularly excel, word and outlook and have good general computer skills. Efficient communication is vital to this role and so candidates must have a ready ability to communicate with mobile phones, SMS text messages, and be able to interpret information in a fast paced environment. They should be at least NVQ Level 2 trained and have a good level of IT skills.

Candidates must also be willing to enhance their skill set via the company`s commitment to train staff through IRTEC Schemes and be willing to go on Vehicle Inspector courses as part of future training and development.

The position will be based on a rotational shift system to provide cover over six days

This role represents an opportunity to join part of one of the UK`s largest transport groups.

Commercial Consultants UK Ltd is acting as an employment business on behalf of our client. If you feel this is an opportunity for which you would like to be considered please submit your CV via email or call us for an immediate interview.