Property Repairs Team Leader

Salary: £21.01 per hour

We are currently recruiting for a Property Repairs Team Leader to work with Rugby Council in Warwickshire. The purpose of the role is to undertake the day to day operational management of the Property Repairs Service administrative functions.

Responsibilities:

* To manage the day-to-day administrative functions of the service effectively ensuring that all Repairs and Planned Maintenance Works are scheduled and allocated to Trades in a timely manner, systems are administered, and jobs processed through to completion.

* Clarify expectation of Teams and Individuals in discharging administrative functions, to deliver excellent Customer focused services in accordance with RBC CANDO Values.

* Responsibility for responding to Complaints and Enquiries from Customers, Elected Members and MPs.

* Support the Repairs Manager in the development and implementation of the PRS Service Improvement Plan.

* Maintain an up-to-date knowledge of good practice and the legislative framework relevant to maintenance services, and achieve compliance with RBCs Policy, Governance and Health & Safety provisions.

* Support the Repairs Manager in the mitigation of Risk and monitoring of the Operational Risk Register

* To performance manage the Teams and individuals to ensure effective service delivery, through weekly Operational Team Meetings, regular 1:1s and appraisals, together with ad hoc interventions when required.

* Develop the Team to achieve their fullest potential, and have up to date knowledge, through training and coaching, to enable them to deliver a modern Repairs Service that meets the needs of the Customer

* To ensure the accurate recording, analysis, and processing of financial information and operational data, to keep the service operational and manage the supply chain, including Invoices, Purchase Orders, Rechargeable Repairs and the Handyperson Service, to control PRS Budgets and achieve compliance with RBC Standing Orders and Financial Regulations.

* Manage the absence policy within Property Repairs Service and undertake and support Return to Work, Sickness Consultation Interviews and Wellbeing in accordance with the RBC’s Absence Management policy

* Ensure the necessary arrangements are made for the introduction of new starters to PRS, including Induction, DSE, and access to Systems.

* Develop effective working relationships with cross organisational teams including to ensure that service delivery meets customer’s needs.

Location: Rugby, CV21 2RR

Hourly rate: £21.01

If the above position is of interest, please get in touch with Jake Singh today at Belmont Recruitment or