Part Time Telephone Banking Advisor

Our client is looking for Part-time Telephone Banking Advisors to join their well established site in Belfast. You will be the key first, and often only, point of contact for customer calls, providing an excellent level of customer service that exceeds expectations and in doing so reduces the need to transfer calls. Putting each customer at the heart of everything you do by demonstrating a genuine interest in their current needs and future aspirations. Proactively seek opportunities to offer customers additional products and services that will develop and add further depth to their relationship with the bank.

Applicants must have previous customer service experience, with the ability to work to targets and KPI’s. Applicants should demonstrate they can put the customer first, fulfil their needs and leave the customer happy to be a part of the banking process.

You will work a minimum of 3 days per week to a maximum of 5 days, the working hours will be between 4pm – 10pm on 2 weekdays a week and between 9am – 6pm on either a Saturday or Sunday (the weekend shift will alternate each week).

Hourly Salary: is £26,000per year.

This is an ongoing role.

All applicants will be subject to strict vetting and referencing and a credit check will be carried out.