Resourcer

JOB TITLE: Resourcer
REPORTING TO: Team Leader Relationship Manager

Pertemps is one of the UK’s largest independently owned recruitment solutions providers. Its approach is to develop true partnerships with clients, local workforces and communities to the benefit of all through addressing skills, training and recruitment issues.

Pertemps combines people, management, technology and processes to deliver effective contingent and permanent recruitment and resourcing solutions. The company has high levels of experience implementing and delivering contracts across both the public and private sector, from SMEs to large blue chip corporations.

Job Purpose
The Main Purpose of the Job:
– Represent the Pertemps brand on key accounts, providing the client with the right resources, both permanent and contingent, within the SLA’s
– Proactively source and build a talent pool of candidates
– Develop strong relationships with the candidates, clients’ own managers and key stakeholders through robust consultation and engagement methods
– Develop and demonstrate a strong understanding of the clients business
– Develop excellent knowledge of the relevant candidate labour markets through proactive research and sourcing strategies that include extensive networking
– Work as part of a team to ensure Pertemps deliver key aspects of the contract and more
Hours of business
– The contract requires 24 hour cover
– The account team must be available to deal with the client recruitment requests/queries between hours of 8am and 7pm Monday to Friday (excluding bank holidays).
– Online systems must be operational and capable of receiving orders from the client 24/7. Planned outages must be communicated in advance and where possible planned for outside of core business hours (9-5 Monday to Friday).
– All orders that fall outside of the hours 8am-7pm will be automatically updated and allocated the correct level of priority (in line with the SLAs) first thing on the following working day.
– For out of hours requirements a mobile phone will be provided.
– Evening assessment centres will also require attendance
The Key Accountabilities of the Job:
– Work closely with the Relationship Manager to identify the most appropriate methods of sourcing potential candidates
– Proactively build talent pools of suitable resources e.g. Call centre, Administration, HR, niche and specialist roles
– Utilise all methods to source suitable candidates
– Write compliant job adverts, obtain appropriate sign off and publish using the most appropriate sourcing channel
– To actively search job websites, manage sourcing responses on a daily basis/ make, contact with suitable candidates, carry out telephone interviews where appropriate and arrange appointments to register
– Regularly update candidate details by keeping in touch to see whether they are still looking for work and establish leads/ask for referrals
– Carry out initial interviews / pre registration screening of applicants
– Compile CVs for presentation to clients
– Set up client/candidate interviews/ prepare briefing packs as required
– Obtain feedback from both the client and candidate and update systems accordingly
– Work within the contract SLAs and where possible exceed client expectations
The Critical Activities of the Job are:
– To engage with candidates at all time demonstrating knowledge and understating of the business and or situation
– To use judgement in allocating people to jobs through undertaking recruitment and selection procedures.
– To monitor and manage information essential to the successful completion of company procedures.
– To anticipate possible problems and offer solutions.
– To work on challenging tasks while being interrupted and under pressure to deliver.
– To make important judgements using information available whether routine or on short notice.
– To act as a ambassador for the company at all times
– Manage the search, selection and screening process in line with the process guides.
– Manage the permanent and contingent recruitment process in line with the process guides.
– Proactively source candidates via networking, referrals, CV database searches and talent pools.
– Update and maintain data/records within Pertemps and client system
The Resourcer will ideally express:
– Personal commitment to meeting customer and candidate requirements and delivering a high quality service through maintaining communications and proactively identifying solutions to potential problem.
– The tendency to be motivated by the achievement of self-defined targets and implementation of high standards in own and others’ practice.
– Maintenance of effective work performance through coping successfully under pressure with patience and composure and the willingness to work long hours..
– The ability to consider others’ perspectives, appreciate people’s strengths and limitations and establish rapport through effective listening and reassurance.
– Clear and concise communication of information whether face-to-face, through telephone or in written material using accuracy and fluency to ensure full understanding.
– Concern for accuracy, quality and orderliness of work and information. Attention to detail and standards in own and others’ work to maintain the controllable resources which form the structure of the company.
– Effective scheduling of work through planning, prioritising, organising and review to facilitate the meeting of deadlines and objectives.
– Adaptability to major or sudden changes in circumstances, constantly changing priorities and interruptions to daily routine.
– Awareness of the effects of actions, words and appearance on others’ perception of Pertemps.

———————————
is an Equal Opportunities Employer