Project Coordinator

Salary: £26,000 per year

We are recruiting for a Project Coordinator on behalf of a Tanworth in Arden based installation company who will report into the Senior Project Manager and assist whilst training and then take on responsibility for:

• Processing and checking detail and rates on all new orders.
• Liaise with customers to ensure that projects are scheduled in for their required dates.
• Booking accommodation for installation teams as required when they are working away then liaising with Accounts to confirm the relevant overnight allowance that is to be paid.
• Sourcing materials, specific items and tools as required for all planned installation project.
• Maintaining and building good working relationships with new and existing customers.
• Preparing the job packs, ensuring all relevant information is stored within them including plans and any pre-start notes.
• Uploading any pre-start notes onto the master job schedule.
• Ensuring the ‘3 R’s’ are always followed (Receive, Record and Relay).

The company has a scheduling portal which as the Project Coordinator you will use daily when planning, for all information, and to record all related messages and detail on.

Key for the Project Coordinator is:

• That you are comfortable with and would enjoy dealing with the installation teams on the phone to answer any queries, resolve any issues etc.,
• That you are comfortable talking to the customer to update them on the progress of their order, their planned installation, answering any questions and resolving any queries.
• That you are happy to work within a fast-paced role.
• That you can hold a lot of information and are meticulous about recording all relevant details and information relating to the order, installation project, team, or customer contact.
• That you enjoy multi-tasking, issue resolving, solution providing whilst maintaining a positive and customer service and customer centric based approach.
• That you are happy to work within a small and dedicated team, take instruction, enjoy learning and are looking to progress in your career in what is a very fast-growing company.

To be considered you will need to demonstrate:

• Good organisational and administrative skills.
• Good project planning and project administration skills.
• A good working knowledge of Microsoft Office.

On offer is a salary of up to £26,000 free onsite parking, 4 weeks holiday plus all bank holidays, enrolment into their pension scheme and the real opportunity to progress within the company. Due to the office location, it is key that anyone who applies is able to drive and has their own transport.