Assistant Payroll Coordinator

Salary: £26,000 per year

Our client within the Charity Sector is looking to recruit an experienced Payroll Co-ordinator with experience in processing payrolls.
Main Purpose
To ensure the efficient, timely and effective processing of payroll and invoices for clients and PA’s.
Responsibilities of Job
In relation to employed PA’s:
* Review and process all timesheets on a daily basis, ensuring payroll calculations match the hours being claimed and are ready for payment via the Bond payroll system
* Use the Bond payroll system to maintain accurate employee records, set up new client and employee payroll records ensuring all compulsory information is provided
* Develop and maintain a sound working knowledge of Real Time Information (RTI) procedures and the options available to New Co.
* Maintain lists of payrolls due for payment each week/four weeks, ensuring that these payrolls are processed accurately and to schedule
* To manage the collation and reconciliation of tax and national insurance to HMRC, identifying any issues that have arisen and dealing with these in the appropriate manner
* To review and process all relevant pension auto-enrolment related to their cohort of clients
In relation to agency and self-employed PA’s:
* Manage customers’ individual accounts, creating budgets for each account, ensuring sufficient funds are available
* Review invoices on a daily basis to ensure payments are within the clients agreed packages and in line with support plans where required
* Generate and monitor activity against individual monthly/four weekly budgets for each customer
* Agree realistic plans wherever issues are identified, both over and under-using, debt collection, insurance renewals etc
* Undertake account reconciliations ensuring that clients have the correct deductions allocated to their accounts
* Ensure that clients using the process only service have the accounts reconciled every month and appropriate funding is available for payments that New Co. make on their behalf
* Close customer accounts as appropriate ensuring that any monies owed to New Co are recovered
For both services:
* Identify and resolve discrepancies with invoices and timesheets, escalating to the Senior Payroll Co-ordinator, in the first instance
* Establish and maintain appropriate communication with customers using a variety of media, answering queries on their accounts and payroll as appropriate
* Recognise where customers may be vulnerable to financial or other abuse, and take appropriate action to alert others to ensure they are appropriately safeguarded
* This list is not exhaustive and from time to time you may be required to undertake additional duties.
Person Specification
* Experience of working in a fast moving payroll environment with direct responsibility for client accounts
* Experience of delivering customer services through a range of mediums including face to face, telephone and email
* Excellent administrative skills with an ability to organise a wide range of information
* An eye for detail and a ‘get it right first time’ attitude
* An ability to use initiative to problem solve issues and to escalate in a timely manner where required
* An ability to self-organise workload to meet fixed deadlines
* Good written and oral communication skills
* IT literate with experience of Microsoft applications familiarity with payroll packages