Complaint Investigator / Customer Relations

Complaint Investigator /CustomerRelations/ Written Complaint Handler

Location: Cuffley, Hertfordshire – Short Walk from Station

Salary: £26,000 per yearplus free parking, subsidised canteen and pension

Hours: Monday to Friday 9am – 5pm

A large national company are recruiting for people with experience of written complaint handling, customer relations or complaint investigation.

If you are a complaint investigator who deals with written complaint handling and customer relations then this is a brilliant opportunity to start a new job for a highly reputable company.

You will need to have excellent standards of written English communication, confident verbal communication skills and the ability to investigate complaints.

You will be responsible for contacting customers who have expressed dissatisfaction with the service they have received. Obtaining all the information and investigating the complaint whilst adhering to regulatory timeframes. You will be required to reach an amicable resolution, which satisfies the customer making sure all regulations are adhered to.

Excellent future career prospects are available for the ambitious and all employees enjoy a vast benefits package.

Working hours are Monday to Friday 9am – 5pm and the company are located in walking distance from Cuffley train station.

If you are interested in this Customer Relations vacancy