Virtual Secretary

Virtual Assistant (Home Worker – Senior Secretary)
£25-30K per annum

We are currently recruiting for an exciting opportunity for an experienced Director/Partner level Secretary to deliver professional secretarial and administrative support.
This role requires someone who demonstrates a distinctive commitment to customer service and is innovative and proactive in meeting their Director/Partner’s business support needs.

It is a role which requires the individual to be very flexible with their hours of work, successfully managing a balance between personal and business needs. Applicants will work the majority of their working week from a suitable environment in their home over an anticipated core hours of between 10am – 2pm each day. Outside of these hours, applicants will manage their time within a set standard 40 weekly hours.

Whilst this is a remote role, applicants must reside within a reasonable distance of Manchester as they will be expected to attend the base office at least once a week.

Responsibilities for the role of Virtual Assistant;

” Demonstrably strong organisational skills, regularly acting on own initiative, highlighting issues and suggesting possible solutions.
” Take ownership of all enquiries, resolving or escalating (or identifying alternative contacts across a wide network) as appropriate.
” Consult with colleagues and specialists as necessary and ensure the secretarial team shares and contributes their knowledge and expertise to the wider benefit of the firm.
” Deal proactively with incoming correspondence/enquiries – eg email, responding as appropriate.
” Project manage and organise large events and conferences or similar activities as appropriate to the role.
” Manage demanding diaries, ensuring efficient scheduling of meetings, coordinating with all relevant parties to ensure the best possible use of time and resolving clashes/conflicts appropriately.
” Anticipate and coordinate travel and meeting arrangements.
” Provide support and coaching for others.
” Anticipate and consolidate appropriate information and documents to ensure instant accessibility when required.
” Build strong networks and relationships, internally and externally, demonstrating rapport and empathy with clients.
” Actively source and share knowledge with others.
” Use the firm’s systems for raising bills, completing expense claims and for maintaining client information.
” Exercise confidentiality, discretion and personal sensitivity in all aspects of the role.
” Manage and maintain key groups for communication purposes e.g. distribution lists.
” Comply with the clients policies and procedures in all aspects of the role.

Skills and experience required for the role of Virtual Assistant;

” Strong experience of providing administrative support to clients at all levels of seniority.
” Proven skills and/or experience of working in a customer services industry, ie. Hotelling, catering, travel, etc
” The ability to work on their own.
” Experience of managing a high volume of work, providing full secretarial support to more than one person.
” Proven time management experience.
” The ability to prioritise workload, managing expectations and challenge where necessary.
” Excellent written and verbal communication skills at all levels.
” Excellent technological skills and ability to keep up to date very easily in developments in social media, networking, internet and other
” The ability to work proactively and using own initiative.
” Experience of building networks and relationships with other PAs, both internal and external to the firm.
” Good project management skills including event management experience.
” GCSE Maths and English or equivalent.

If you are interested in this position, click on apply!

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Pertemps is an Equal Opportunities Employer