Business Development Executive

Salary: £38,400 per year

My client was formed in 1985 and have over thirty years experience in providing tailored support services (cleaning, manned guarding and buildings maintenance) to suit the needs and budget of their clients. The company serve a client base across the south of England, from the south coast, into the Thames Valley and east into London. Their mantra is to create long term partnerships with their clients offering competitive pricing along with superior levels of customer service. I am currently working in partnership with them to find a Business Development Executive. Working in the Sales and Marketing team, currently a team of 3 – Head of Sales and marketing, Marketing Executive, and the Director of the department, the post holder will identify and follow up new business opportunities and sales leads that are mainly own-generated. You will also pitch the company’s range of services to clients, communicating new service developments to both existing and prospective clients and maintain and develop good working relationships with new contacts. The Business Development Executive will also actively take part in presentations and tendering activities, as well as ensuring excellent communication with other departments during the mobilisation process. This is a full time permanent position based at the company’s head office, although hybrid working would be considered. This is an excellent opportunity for a “second jobber” looking to further develop their B2B sales career (ideally with an FM background although other relevant industries would be considered). They are looking for someone who is tenacious.

Key Responsibilities

• To meet and exceed key targets for revenue and margin performance in support of the group company’s overall sales targets.
• Undertake market research to identify new business opportunities that will in turn support the group company’s overall sales objectives. 
• To work alongside the Sales & Marketing Manager to develop and implement a business development strategy in line with overall company objectives.
• Ensure that both hard and soft FM services are sold with equal vigour and that the company’s full range of services are presented to potential clients at all times.
• Ensure that sufficient time is allocated within a typical working week to carry out and self-generate an agreed number of new appointments with potential clients and thereby ensure that a continuous pipeline of new opportunities is being generated.
• Conduct outbound telemarketing / cold calling as required and ensure that all required follow up is carried out in a timely and professional fashion.
• To attend self-generated and otherwise scheduled sales appointments and ensure that all sales enquiries are handled within sales guidelines, SOP’s and enquiry handling standards.
• To gain full understanding of client’s requirements and produce professional sales proposals in a timely manner, which respond fully to the needs of the clients.
• Ensure that the company is considered and in receipt of all appropriate tender opportunities and that proposal documents and/or tender responses are produced within required timelines.
• Ensure that all telephone calls (in and out bound) are handled in a timely and professional manner.
• Effective communication with clients throughout the mobilisation process to ensure full understanding and management of client requirements and identification of further opportunities.
• Effective communication to the Sales & Marketing Manager of opportunities identified.
• Oversee diary management for own sales appointments and ensure that available time is utilised in a productive and efficient manner.
• Ensure full understanding and maintenance of record within the existing ACT Database and/or any other Data Base that may be introduced.
• Perform business and sales administration duties necessary to the role and when requested by the Sales & Marketing Manager.
• Occasionally attend industry functions, such as association events and conferences, and provide feedback and information on market trends.
• Take full responsibility for the achievement of agreed targets.
• Provide and maintain, on an ongoing basis, a record of activities, figures, forecasting and any other records, which may be required by the Sales & Marketing Manager in order to keep up to date records of sales and performance.
• To promote positive organisational culture and work in line with Company Values, Vision and Mission Statement.

Salary up to £38,400

We do try to reply to each application personally, however as you can appreciate we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore if we do not contact you within seven days your application for this particular role has not been successful. However we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.