Office Manager

We are an established family run fire and flood Restoration Company based in West End near Woking working for the high net worth insurance industry. We are looking for a permanent Office Manager to be responsible for maintaining and organising the office on both operational and administrative level. The role requires a positive professional who can multitask, is happy to work on their own or be a part of a small team and have a good proven track record in office administration. You will be a key part of the business taking most incoming calls, arranging site visits, capturing information and continually updating clients, loss adjusters and insurance companies. You should be comfortable to communicate at all level, not be afraid of hard work. Duties will include:

• Implementing and maintaining procedures / office administrative systems
• Answering calls, keeping a telephone log, dealing with queries and post.
• Calling clients, capturing information and arranging site visits.
• Keeping online diaries for technicians and recording holiday/sickness.
• Continues updating of loss adjusters and insurance companies.
• Creating reports and estimates within strict timescales.
• Creating invoices.
• Occasional site visits to assist with listing of written off items using excel
• Liaise with bookkeeper on accounts queries.
• Be flexible with working hours if required during surge periods.

Strong maths and English skills are important and you must have good computer skills being able to use MS Excel, Word, Adobe and Outlook.

To apply please email your CV with accompanying letter/email