2nd Line Support Analyst – No Service Desk

Funky Media company are looking for a bright 2nd Line Support analyst to floor walk, dealing directly with users, THIS IS NOT A SERVICE DESK BASED ROLE. Working in an environment where you can wear shorts, T-shirts & flip-flops in this hot weather has to be bonus, Chill out zones, Fruit and cold drinks all day and Beer & Wine on a Friday….

The successful candidate will benefit from excellent promotion opportunities, on-going training and a great exposure to the Media world.

Your Role:

Resolving technical issues, form part of a larger team and deliver small projects within this professional environment.

Professional/Technical Skills Needed

• Ability to diagnose and troubleshoot.
• Solid grounding of Active Directory 2007/2010 with working knowledge of Group policy, Security groups, user creation, permissions and general administration
• Exchange 2007/2010
• Experience of supporting Windows XP/7 and Microsoft Office 2007/2010 suite (Outlook, Word, Excel PowerPoint)
• Windows Server 2008 R2.
• Experience of Mobile/PDA support ie BlackBerry units, including device configuration, connectivity, device user training
• Laptop Builds from new

Excellent communication skills and the ability to cope well in an environment that can be extremely busy is a must.

Please send CV URGENTLY in Word format as client is looking to interview and get you on board ASAP.