Area Manager (Cleaning / Facilities Management)

Area Manager (Cleaning / Facilities Management) 

RSC is a leading support services company specialising in cleaning and security with an excellent track record of delivering high quality facilities solutions to retail premises, leisure facilities, theatres, hotels, corporate offices and managing agents. 

Position: Area Manager 
Location: Central London, West London and Bedfordshire / Hertfordshire 
Salary: £36,000 – £39,000based on location 

About the Role: 
The Area Manager will manage the day to day cleaning operation of your portfolio whilst leading and motivating your direct reports and maximise profit within budgetary parameters and consistently providing excellent customer service. 

Within this role you will meet and where possible, exceed client expectations whilst operating within agreed budgets and recruit, induct and train suitable staff ensuring compliance with vetting procedures. You will also monitor client satisfaction and service delivery on a monthly basis, through client meetings, monthly call log / complaints reports and carry out frequent site visits, both random and pre-planned to ensure service delivery is being met, escalating any issues to the relevant Regional Manager. 

In addition you will carry out random and pre-planned audits including compliance and quality on a monthly basis and deliver strategies to reduce staff turnover to include induction programme, training, feedback, performance management and personal coaching. 

About You: 
To be successful in this role you will have the ability to work well in a highly pressurised environment and motivate and lead the team to new levels of development and achievements by regular coaching and one-to-ones with your direct reports. 

With the ability to communicate effectively with people at all levels and to accurately record data, you will be able to manage resources and cope under pressure. You will also have an awareness or some formal training in health and safety, and possess strong customer service skills. 

Industry experience would be preferred but is not essential for the role. 

You may have experience of the following: Area Manager, Cleaning, Facilities Management, Regional Manager, Health and Safety, Cleaning Manager, Area Supervisor, Customer Service, Contracts Manager, Hygiene, Waste etc. 

This vacancy is being advertised by Easy Web Recruitment, the UK`s leading Online Recruitment Agency. The services advertised by Easy Web Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.