Logistics Planner / Coordinator. Night Shift. Dangerous Goods

This is a permanent role based in Basingstoke for an experienced Logistics Planner/Coordinator. Salary cira 26k plus a night shift allowance of roughly £31,200 – £36,000 per annum for the successful candidate.

This role’s main focus is on the ‘transactional’ elements of shipments being handled for Import, Export and X-Trade traffic within the dangerous good industry. Based on instructions received from customers the Logistics Co-ordinator/Planner will be responsible for ensuring all planned activities, based on the business rules and requirements are completed to cost, quality and time. This will involve receiving instructions by email or phone, booking with airlines and shipping lines, creating Airway-Bills and Bills of Lading, tracking shipments, updating systems and spreadsheets. You will also be responsible for loading consignment costs from agreed rate structures onto business software, invoicing customers and completing customs import entries via CHIEF. Due to the customers on this particular desk it is critical for the individual to be dangerous goods trained.
Key Performance areas; Achieving customer delivery dates through ocean and air freight. Timely progress and information updates. Internal and external customer satisfaction. Cost accrual to business software. Invoicing customers through business software. Import entries using Chief via ASM software. Working within a small immediate team of 3 and an overall team of 17.

Essential experience;
• Working within the dangerous goods freight forwarding industry. (IMDG & Air)
• Import and export air and ocean freight
• Experience of all related documentation such as AWBs and BOLs
• Customs HS Tariff
• Cross trade shipments
• Working with overseas agents.
• Dangerous Goods trained
• Trained in and have knowledge of the import’s and export’s industry. Innovative and resourceful
• Customer focus
• Good team player
• Commercial awareness
• Numerical skills
• Highly organised, able to prioritise and work under pressure and to deadlines
• Flexible approach to daily tasks and work load
• 3-5 yrs experience with a forwarder
• Ideally Haz training certs in date
• Excellent communication skills – they will need to be able to conduct conference calls with customer but also interact with suppliers
• Attention to detail is critical.
• Be a good starter and finisher – not happy until the job has been completed

Desirable
Knowledge of FCL and ASM
MAIN DUTIES OF THE ROLE
• Hours, Sunday to Thursday Hours of work: Back shift 23:00 – 07:30 Flexibility required on daily start and finish times due to the nature of the business.
• Export & Import document creation, validation, consolidation and distribution.
• Communication of instructions to service providers.
• Communication of pre-advice to customers and agents.
• Customs export declaration.
• Transport organisation
• Customer delivery booking Customs entry / clearance Progress and Information Status Updates Exceptions – responding to exceptions and alerts.
• Resolution or escalation to appropriate person
• In time to be familiar with all generic department processes, thereby enabling them to cover during holiday absence.
• Communicate effectively with internal and external customers ensuring that they are kept informed and updated at all times
• Ensure effective communications within Managed Solutions team