MPS Print Solutions Support

Salary: £36,000 per year

Sr Support Analyst, Self-development and professional progression part of the job.

Managed Print Solutions MPS Support

£30k basic, 22 Days Holidays

Gym Membership, Trendy Offices in City

Do you have basic experience or advanced knowledge supporting Managed Print Solutions?

eCopy ShareScan OCR Nuance Equitrac PrinterOn Follow-You Printing Omni Page PaperPort PDF Converter

Tasks

* Handling support tickets

* Resolving Tickets

* Updating Documentation

* Root cause analysis for current and future problem resolution

* Learning new products & updating existing knowledge

* Professional telephone manner

* Enjoy fast-paced sales environment

* Microsoft Office – intermediate level

Strong IT knowledge

* Experienced fixing print management, print drivers

* Knowledge of Nuance Print Management and Capture Scan Solutions

* History of working on a help desk and managing tickets

Or experience of any of the following:-

* Abbyy, AnyDoc, AssetDB, Biscom, Cirrato One, Equitrac, EveryOne Print

* eCopy EK4m4, Document Solutions, DocSense, DocuWare, GeniusBytes, GRAVIC

* Imaging Solutions, InfoTrends, IRIS, Kofax, MyMFP, MyQ, NSi AutoStore, Nuance

* OmTool, OpenText, PaperCut, Pcounter, Printing Solutions

* Printer Asset Manager PMA, ReadSoft, SafeCom, SafeQ, ShareScan, Ubitech, Uniflow

* Watchdoc, YSoft

Multifunctional Devices MFD, Multifunctional Printers MFP

* Canon Epson Kodak Konica Minolta Lexmark Oki Ricoh Samsung

* Sharp Utax Xerox Sharp Brother Kyocera Triumph Adler

Terrific offices and social hub in a trendy part of London’s City area. Gym Membership and Travel Loan. Self-development and professional progression part of the job.

Basic £30k