Part Time Sales Associate

Part Time Sales Associate – 16 hours per week – Weekends or Evenings

Our client, who is a leader in the retail industry of luxury, high end luggage and travel goods, are looking to recruit for a Part Time Sales Associate, to join their largest and most successful concession within their business.

Having been established some 90 years they operate from 6 free standing stores. Situated in the UK they serve the worlds finest customers at their concessions in Harrods, Selfridges and Harvey Nichols, along with prestigious stores in London Gatwick and Heathrow Airport.

They pride themselves on providing a complete and comprehensive training package. Included in your induction you will receive brand / product training and selling skills training. This training will ensure you are trained with the relevant skills to become a professional Sales Associate and offer great customer service.

Salary: £26,000 per yearr plus 1% commission on all personal sales

Duties and Responsibilities

Maintain and increase the sales figures of the store/concession

Acknowledge and greet customers as they enter the store

Have a clear understanding of the company selling technique

Be able to confidently suggest an “add on” sale to customers

Be able to close a sale confidently

Understand our after sale services, such as repairs and insurance letters

Always promote the company in a positive manner

Always wear your name badge at eye level

Maintain a thorough knowledge of all merchandise (composition, carry on sizes, necessary product care)

Have a clear understanding of the company exchange/refund policy

Be able to handle a telephone enquiry/sale confidently and promptly

Always communicate any missed opportunity to the manager

Confident in calling for help if necessary with a sale

Be able to suggest alternatives to customers

Follow up with customers efficiently

Ensure the phone is answered within three rings and with the company introduction and the name