Customer Loyalty Executive (6-Month FTC)

Salary: £26,000 per year

Reference: 3346

Job Title: Customer Loyalty Executive (6-month FTC)

Salary: £26,000per year

Location: High Wycombe

Hours of Work: 09.00 – 18.00

Working for our client in their lovely offices in High Wycombe, you will have excellent communication skills and a very professional outlook to your job.

This role will require you to contact the company’s recent users of product and services by telephone gaining feedback on their customer-experience. 

The successful candidate will be happy on the phones, making outbound calls. You will have excellent communication skills and be computer literate – ensuring all customer information is entered onto the company database in a timely and accurate manner.

Your responsibilities will include:

• Contacting the company’s customers by telephone and email
• Gaining feedback through a scoring system survey
• Complete a report, ensuring verbatim feedback from the customers
• Load feedback onto the in-house system and track progress of any actions required

Please only apply if you match the above criteria.

S4 is acting as an agency for this role.

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 20 minutes.

If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.

Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.