Russian Speaking Customer Service Advisor

Customer Service Advisor
£26,000 per year Temporary
Various shifts

Our client based in Leicester is currently recruiting for a temporary Customer Service Advisor.

Summary of Job Responsibilities

* Efficiently and effectively handle queries from customers via phone and email
* Ability to represent our clients brand and deliver outstanding customer service with clarity, passion and enthusiasm.
* Observe at all times customer confidentiality and company policy surrounding data protection and security
* Achieve individual targets and contribute fully to achieving departmental response time targets to queries.
* Identify and assist to resolve issues arising from customer contact.
* Liaise with the distribution, shipping and finance functions to resolve customer queries

Knowledge/Skills/Abilities

* Must have fluent Russian language skills
* Excellent communication skills
* Passionate about customer service and Customer Care
* Patience, empathy and the ability to work under pressure
* Work well within a fast paced team environment
* Good computer literacy and keyboard skills

Fully refundable Disclosure Scotland required – details will be given at interview stage.

Due to the high volumes of applications we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion.