Solutions Consultant (Ucc)
Full job description
Comoro
Salary: £15.54 per hour
Pre Sales Solutions Consultant (Unified Communications)
Location – Home or office based UK wide
A new role for a UK based telecommunications business. You are to provide “pre-sales” Solutions support internally and externally to sales working on Unified Communications and Collaboration (UCC) projects. Work as a team player to assist in the smooth running of the UCC Solutions department. Closely interact with the engineering department during the design stage of new solutions
Key Responsibilities:
* As a Pre-Sales Solution Consultant (UCC) you are to engage with Sales from the early stage of the pre-sales cycle.
* To attend customer meetings with Sales.
* Qualify, technically, new opportunities and provide input for commercial qualification.
* Design and develop innovative and competitive solutions based on customer requirements, working individually or leading a wider virtual team for the qualified opportunity.
* Work closely with Sales and Bid Management to respond to tenders
* Close working relationship with engineering in order to validate proposed designs and solutions.
* Work as a team player to assist in the smooth running of the UCC team.
* Answer internal solutions design queries from Sales.
* To answer any general pre-sales queries for purposes of budgetary pricing.
Knowledge and Experience:
* Two years or more of Pre-Sales experience in Voice/UCC/Contact Centre services.
* Experience of SIP, Hosted Voice, Unified Communications, contact centres, video conferencing, virtual meeting rooms, collaboration platforms, skype for business/Teams
* Capability to talk confidently about technical solutions as well as ability to pull together technical design skills
* Excellent attention to detail and analytical ability
* Experience in giving customer presentations
* A clear focus and commitment to customer service
* Strong commercial acumen
* Excellent verbal and written communication skills
* Responsible and willing to take ownership with a positive and professional attitude.
To apply for this job please visit definitejobs.co.uk.