Product Manager – Alternate Payments

Product Manager

The Company:
We are a prestigious international payments Company.

Experience/Knowledge required

• A minimum of 2 years’ experience in the payments environment.
• Experience with alternate payments methods is required, e.g Paypal, prepaid cards etc
• Strong analytical and project management skills are required

Functional/Technical Skills

Related Business qualification (degree or diploma).
Project or Product management qualification advantageous
MS Office Suites, ideally MS projects as well but not essential
Visio or SmartDraw, or similar, knowledge
High level of numeracy, communication skills (English language)

The Team and the Environment:

Our Products and Implementations teams work in a high pressure environment with a significant throughput of successfully completed projects that are delivered on time. Candidates must be comfortable working in such an environment and be able to rise to the challenge of working in a dynamic workplace with a large variety of short and long term projects.

Job Synopsis:

The role includes responsibilities related to managing new product development from initial idea through to concept seal. This may include card and non-card products.

The primary aim of the role will be to manage the existing Alternative Payment Method (APM) product area, responsible for the scoping, delivery and management of the product lifecycle in line with the identified 2014 APM strategy as well as provide APM support and act as a consultant/product specialist to both internal and external clients.

This role requires 3rd party/vendor management in line with supported APMs as well as working with respective internal teams such as Legal, Finance and Marketing as part of the product delivery lifecycle.

This role would require gap analysis of outstanding product collateral, maintenance and support of these APMs as well as assisting in review and monitoring of the commercial/business proposition and value-add of these products.

Main Duties and Responsibilities:

Please note that these duties and responsibilities are a guideline and by no means comprehensive. Additional tasks may be added on from time to time at the discretion of line management.

• Product Strategy: Maintain a clearly defined and documented product roadmap for your product area that aligns with our strategic objectives and is backed up by a firm business case.
o Investigate new products and prepare white papers for review by relevant stakeholders (High Level Analysis required)
o Collating and maintaining specific detail relating to products > interface to sales and account management (act as central point of contact)

• Product Development: Lead and manage the Product Development process (new products and enhancements to existing products) and the full Go to Market process from ideation through execution and delivery of the product or solution to market.
o Ensure effective and coordinated release of new products

• Market and Product Research: Research products and solutions to identify key solutions in the market that should be considered for increasing our value proposition and global footprint. This includes but is not limited to enquiries raised by customers

• Product Management: Act as a gatekeeper for all new product and functional requests ensuring that it follows the correct channels (refer to product development lifecycle)

• Optimization of Processes & Duties: These may include functions that are being carried out in the incorrect area of business that is not product related being carried out by the product team.

• Customer Focus: Provide product expertise for customer interactions and/or sales efforts as needed. This should be limited by engaging in effective ways such as training and product collateral to empower sales, account managers and other stakeholders

• Central Summary of Product Information: Ownership and maintenance of applicable product collateral, including but not limited to:
o Review and compilation of outstanding product collateral, both internal and client facing
o Maintain existing APM product matrix that summarises all products, services and technical connections
o Training and marketing material
o Slides and presentations as required

• Solution Partners and Vendor Management: Establish and maintain effective relationships between us and solution providers such that it benefits the value proposition of the mutual solution provided to the clients and aids our objectives. This includes but is not limited to:
o Coordinating the review of commercial structure, supported business models and legal agreements required for APMs in line with sectors/channels.
o Working actively with third party providers to determine roadmap for product/service enhancements

Profile Specifications:

In addition to the skills outlined in the Role Summary, the successful candidate will possess the following attributes:

• Willingness to learn and get up to speed quickly
• Have the ability to organise areas concerned with product development
• Have excellent verbal and written communication skills
• Have good interpersonal skills to track activities of those involved with each stage in the development and manufacturing process
• Possess a creative way of thinking
• Have the ability to focus on specific goals
• Be energetic and passionate about products development. Be able to work under pressure.