Repair Technician
Full job description
e-Tech Recruitment Ltd
Salary: £15.4 per hour
We are looking for an experienced Repair Technician who can fault find and repair to component level, including soldering components, on laptops and tablets.
The role is initially for 8 weeks but could be extended to Christmas.
Company is based in central Telford
37.5 hours per week with overtime on pre agreement with Service Manager.
Standard hours are flexible between 08:00 to 17:30.
Flexibility in working hours may be required including weekend overtime to support specific business requirements
Responsibility to ensure the fast, efficient and high quality repair of products within the service department and support future business development within the solution business area. Main responsibility will be the PCB function; however will be required to work on other areas as and when required
Day to day repair with full QC testing of all products to a high standard quality within the repair processes including parts selection, booking in/out
Ensure quick turn-around time on and minimal re-repair returns (target zero)
Accurate fault reporting and usage of repair database
Enhanced technical and logistic support for solutions configuration business as required by the company such as image deployment, custom product/ packaging etc.
Disassemble devices to carry out component level repair to PCBs, rebuild / test to high standard.
Quick escalation to Senior Technician any quality issues or concerns
Ensure full compliance and training compliance on all product within the repair cycle
On request basic support with service projects such as reworks, onsite repair activities and partner support/training
5 Years’ experience within the service / IT environment
5 GCSE’s at grade C or higher, ideally with at least a HNC qualification within a technical area
Min 3 years direct experience in computer diagnostics and repair
Knowledge and understanding of PC architecture
Language – Good written and spoken English with other languages being beneficial and ability to communicate to all areas of the business
Ideally a valid full UK driving Licence
Self Motivated and capable of working individually and within a small team
Ability to manage multiple issues and prioritise accordingly
Ability to carry out PCB board repair at component level
Positive hands on attitude to getting the job done
Ensuring customer satisfaction as a priority
To apply for this job please visit definitejobs.co.uk.