Weekend on-Call Operative – Dronfield

Weekend On-call Operative

Salary: £26,000per year

Precedo Healthcare are looking to recruit an On-call Operative to participate in our weekend and bank holiday telephone support for the South Yorkshire office.

This role is predominantly home based, working from Friday evening until Monday morning. However, the successful candidate will be required to attend our Dronfield Branch on a Friday afternoon and a Monday morning to collect and return a company phone and laptop up, to participate in a formal handover and for initial company Induction, training and meetings.

The role provides telephone and email support on an ‘on call’ basis to our clients and our agency staff. It will also entail client/shift management via on-line portals.

As part of an on call team, you will take part in a flexible weekend rota, typically working every other weekend and occasionally additional weekends to cover team holidays/sickness etc. as required. It is essential that applicants have Wi-Fi and strong mobile phone reception at their own homes.

We are looking for an enthusiastic, proactive and flexible person that possesses the ability to multi-task and problem solve. Knowledge of the healthcare industry and experience in a similar role would be advantageous but not essential, as full training will be given.

Applicants must have good people skills and an excellent telephone manner. It is also desirable that applicants have a basic knowledge of windows based programs and use of the internet.

Please note that this position involves working on bank holidays including the Christmas and New Year’s periods

Responsibilities of the role:

Take and manage calls from clients and staff
Respond to client bookings made by phone and email
Assign available staff to client bookings
Make outbound calls in order to maximise business opportunities
Address recruitment enquiries
Update staff records and diaries
Build and maintain client and staff relationships