Operations / Scheduling Administrator (Remote / Home Based)

Operations / Scheduling Administrator

Homeworking – Full-time

We are currently recruiting for a large organisation with a remote / homeworking network in the Norfolk area. Our exclusive client are seeking a Scheduling Administrator to monitor an email helpdesk for an Online System where you shall have a range of duties from logging email requests onto an Online System, acknowledging user requests, checking job sheets, contacting users where incomplete information has been given and seeking managerial/senior authorisation where necessary.

This role shall be dealing with a range of customers verifying their needs / job-sheets and organising internal Engineers / Consultants to attend the work required. Applicants must have excellent communications skills as well as the ability to work with complex databases and Excel sheets.

This new role shall also entail other data entry and data review/formatting tasks so it is essential you are comfortable working with Microsoft packages to an advanced level. Applicants will have a proven experience of working with multiple complex excel tables, mail merges and have a meticulous approach to checking information when emailing clients and entering data.

Please note all Telephone and IT Equipment will be provided but candidates MUST have an area at home they are able to work from and MUST be located within Norfolk or Norfolk / Suffolk boarder.