Customer Service Administrator (Bromley)

Customer Service Administrator
Take pride in delivering a professional service as a Customer Service Administrator, including front of house, in this rewarding and challenging role. We are looking to recruit a Customer Service Administrator for our front desk at our busy Centre. Where, as the first point of contact you will need excellent customer service skills, and will be confident in your ability to deal with a wide range of people in a friendly and professional manner. Responsibilities: *Provide first point of contact for all Centre visitors. *Ensure a professional service is delivered at all times. *Plan and prioritise your workload effectively to ensure that tasks are completed on time and that our clients are attended to promptly. *Support clients with general claims and administrative matters, including managing petty cash. *Provide administrative and office support to Centre staff *Comply with processes and procedures to ensure both contractual and company quality and compliance standards.

Skills and Experience
*Excellent Communication and Customer Service skills. *Previous experience in an office environment and of face to face customer service. *Ability to plan and priorities workload. *Can work accurately with attention to detail. *Minimum of 4 GCSE or equivalent including English and Maths. Previous experience of managing petty cash is advantageous, as is a customer service qualification (i.e. NVQ2 or Equivalent)

Additional Information
Salary: £26,000per yearSeetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

About Us
With 30 years’ experience, Seetec are one of the UK’s largest and most experienced providers of Government funded employability and skills training programmes. We are passionately committed to empowering individuals and organisations to release their potential through our employment and training programmes and our software solutions. Seetec help thousands of people each year to achieve and sustain their aspirations for lasting employment, due to the passion and motivation of our employees. In return, our employees are rewarded with a competitive salary and benefits package, along with the satisfaction that their work has made a difference to our clients’ lives.