Clinical Support Administrator

Clinical Support Administrator

Travel between all our client’s offices is required as part of this role
Hours: 37.5 per week

£26,000 per year

Job Summary:
The post holder is expected to…

•Provide office cover across all our client’s office locations (Chalfont St Giles, Tring and St Albans) on a flexible basis and be able to drive

•Provide an efficient and comprehensive support service to the company’s Clinical Services teams on site and by working closely with the other Clinical Support team elsewhere, to provide full coverage within the company

•Provide a secretarial and administrative support service to the company’s Clinical Services teams ensuring communications with patients, families, staff, volunteers and external organisations are handled effectively

•Manage and respond to patient related calls in a calm and professional manner

•Work alongside the other Clinical Support Administrators to provide comprehensive secretarial and administrative support to the Family Support Services (FSS) team; in particular entering referrals onto our database, issuing GP and patient letters

•Help provide secretarial and administrative support to the Education and Training Department in the absence of the Learning & Development Co-ordinator

•Maintain nursing databases and produce patient notes and statistics Work alongside the Clinical Support Lead to oversee day to day facilities management and services and Health & Safety at each office base, including supplies and equipment, taking action as required and liaising with the Facilities Support Lead where necessary

•Provide support and effective IT assistance to staff in liaison with the IT Contractor and the Database team as required; to be a proactive IT Administrator

•Assist the First Aider and act as Fire Warden on site