French Bilingual Import Coordinator

Reporting into the Global Director you will be responsible for timely order acknowledgement, invoicing and related order activities for customers and distributors worldwide.

It is essential that you are fluent in French “speaking and writing”, German language skills not essential but would be an advantage.

Your key skills will include; IPR, Letters of Credit, Carnets and good knowledge of Incoterms.

Exposure using Microsoft Dynamics and cloud-based systems will be an advantage.

Key Responsibilities / Duties
• Manage incoming calls from customers and distributors.
• Process orders received via the telephone, fax, e-mail or internet accurately and in a timely manner.
• Assist with new customer enquiries.
• Invoicing of customer orders.
• Liaison with customer shipping agents and the logistics/dispatch team.
• Processing of HMRC IPR and export returns documentation.
• Monitoring accuracy of order shipment dates and managing the customer relationship accordingly.