NHS Customer Service Administrator

DUTIES

Be the first point of contact for patients and visitors offering a high level of customer service both over the phone and face to face.

Provide clerical and administrative support to the department.

Tasks would include filing, mail collection, distribution, typing, data basing and dealing with patient queries regarding appointments etc.

IDEAL CANDIDATE

Essential:

Good customer service skills
Good literacy and numeracy skills
IT skills including keyboard and data entry, proficient with the use of Microsoft Office
Previous experience performing administrative and/or customer service dutiesDesirable:

Professional manner
Quick learner
Previous NHS experience

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