Deputy Care Manager

Deputy Care Manager
Jobfinders are extremely proud to be working with their leading private home care company in the Croydon area who are looking to hire an office based Deputy Care Manager. This is a newly created position due to company growth and success.

Our Client
Our client prides themselves on providing a quality service to their private customers who are fairly active and who consist of the elderly and those with physical disabilities. The Care Quality Commission currently rate our client as “Good” and are now aiming for and “Outstanding” rating. Our client prides themselves on quality rather than quantity.

Ideal Candidate

– You will care about the clients and you will want to do a good job
– You will be a people person with a good, positive attitude and want to build strong relationships
– You will have a QCF (NVQ) Level 5 qualification, or are studying towards this.
– Practical knowledge and understanding of care standards, care act and care quality commission inspection
– Happy to carry out visits if required. You will be 3rd in line after the allocated carer, then the replacement carer and then office staff
– Happy to potentially make 2-3 visits per week (currently the Registered Manager does this, and will continue to)
– Live within 5 miles of Croydon – VERY IMPORTANT – please do not apply if you do not.
– Full UK licence

Accountabilities and main responsibilities

– You will be a key part in making sure that there is outstanding compliance across the business and to support the business in achieving a minimum of “Good” in CQC inspections.
– To assist in the management, training and supervision of care and office staff.
– Take responsibility for planning, allocating and producing the weekly rota for the carer`s hours.
– Happy to carry out visits if required. – – You will be 3rd in line after the allocated carer, then the replacement carer and then office staff

– Risk Assessments
– Ensure consistent application of the company`s policies, procedures and approved practice; and to promote the aims of the business.
– Take turn on a rota basis to manage the office on call telephone support service. Please note that this is usually relatively quiet as our client makes sure that a high standard of care is maintained – – 1 weekend in every 3-4 weekends
– – 1-2 days per week

– Continually review and improve processes to ensure the most effective and efficient service is being delivered, through client reviews and carer supervision.
– Ensure the provision of high quality care services to vulnerable people living in their own home.
– Deputise for the registered manager when required.
– Maintain effective professional working relationships with caregivers, the registered manager, clients and their families.
– Provide admin support and enquiry management in the office.
– Help develop the growing business by supporting with client enquiries and assessments and recruitment of staff.

Mandatory:

– You will have a QCF (NVQ) Level 5 qualification, or are studying towards this.
– Practical knowledge and understanding of care standards, care act and care quality commission inspection
– Live within 5 miles of Croydon – VERY IMPORTANT – please do not apply if you do not.
– Full UK licence

Team Player:

– Makes a positive contribution to the team and the business as a whole.
– Has a can do attitude and is positive and willing to adopt new ways of working

Package:

£23,000 – £25,000 based on experience
20 days holiday + bank holidays
Monday – Friday 9am – 5pm
Parking available

If you wish to discuss the role in further details please do not hesitate to contact Jobfinders. We look forward to receiving your application

If you do not receive a response from us within three days, please do assume that your application has been unsuccessful. Please refer to our website for details of other positions available and thank you for your application