Help Desk Support
Full job description
Next Move Recruitment
Salary: £30,000 – £37,200 per year
1st – 3rd Line Helpdesk Support Administrator (Media)
Location: Bermondsey, London
Salary: £30,000 – £37,200 + Bonus + Benefits
Key Skills:
More than 3 years’ experience providing 1st-3rd line support
MCP, MCITP, MCSE Qualified
Thorough understanding of Active Directory
Microsoft Windows Server & Desktop Technology (2008 and above)
Microsoft Office 2013/16
Firewall administration and troubleshooting
Network troubleshooting
Ability to speak fluent French highly desirable
About the Role
You will be part of the support team looking after around 350 employees.
Troubleshoot and resolve computer and telephony related issues
Maintaining software applications, operating systems and regular maintenance.
Managing assigned projects and system components to deliver services in accordance with
established objectives.
Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support.
Supervising the administration of systems and servers related network to ensure availability of services to authorised users.
Train users on the proper use of hardware and software.
Solve problems when a user or an automated monitoring system informs them that a problem exists.
Monitoring and configuring of backups for essential systems and the responsibility for the sites
disaster recovery plan
About the Company
This is an excellent opportunity to be part of a company involved in the music industry offering a challenging and rewarding career!
To apply for this job please visit definitejobs.co.uk.