Junior Client Services Executive

SOS recruitment are currently recruiting for a Junior Client Services Executive for our prestigious client based in Wimborne, Dorset.

You will have previous experience within customer service and dealing with client management.

Within this position you will:

To work on all aspects of your teams client accounts.
Build on department relationships to help foster a positive working environment.
Recognise and act upon opportunities to maximise efficiency within team’s administration. Recognise and act upon opportunities to maximise efficiency in quotations and with regards to production methods.
Liaise with the Client Services Manager on a day to day basis on key account issues.
Maintain client status reports for both internal and external use, ensuring client SLA’s are met with regards to content and timing.
Upload information to client information systems when necessary for your team accounts.
Brief the team with details of jobs, ensuring that they are aware of all relevant specific details and that they are able to schedule each job in a timely manner.
Liaise with the teams to ensure that customer packing and storage requirements are met
Ensure that all information supplied from client is thoroughly checked and altered according to their internal requirements before passing on to production departments
Ensure that all aspects of the job have been quoted, checked and that details are included in the invoices. Invoices to be raised within 24 hours of despatch.
Provide backup to the Client Service’s team when necessary and cover for holiday and sickness absence.
When the receptionist is busy, answer any calls coming into the officeYou will have excellent knowledge of Microsoft including Outlook, Word, and Excel

Salary: 16,000 per annum

Working Hours: Monday – Friday 8.30am – 5pm

Location: Wimborne, Dorset

Our aim is to respond to your application within 48 hours. However, due to high volumes of candidates applying for positions, please assume that if we have not contacted you within 48 hours you have been unsuccessful for this role. We will keep your details and contact you should a more suitable position become available.

In the meantime please have a look at our website for any other positions

If you would like further information on the above vacancy please speak to one of our experienced consultants………

Call, Click or Come in today!

SOS recruitment