Senior Campaign Manager – HTML and CSS for Email Campaigns

The Senior Campaign Manager will lead a team of Campaign Managers and report directly into the Campaign Services Manager. The Senior Campaign Manager will work closely with our client’s internal teams in order to ensure that these are working effectively together and providing the best support to clients and agencies in an agile environment.

Working directly with clients, the Senior Campaign Manager will also manage, configure and deliver digital marketing campaigns across a wide range of channels, with primary focus on email and SMS campaigns in an Agile environment. This includes assets gathering, HTML build, test and implementation, data management, bespoke configuration and he or she will ensure that deployment is completed within the agreed schedule. The Senior Campaign Manager will be focused on consistently delivering campaigns that exceed the client’s expectations.

Day to day duties
• To lead and manage a team of campaigns manager in an agile way
• To support campaigns managers on both, technical and client needs
• To handle all primary escalations
• To ensure that QA processes are followed and campaigns are successfully delivered
• To maintain and develop the client relationships across the groups and accounts and other stakeholders within the company to provide effective campaign management
• To help planning and organising resources across the team to meet campaigns deadlines and objectives
• To organize and run the campaign managers team meeting on a weekly basis
• To aid in evaluating performance and use learning to improve the process
• To ensure that deployment is completed within the agreed schedule
• To build dynamic newsletters, webforms, surveys, AB testing and generate customised reports
• To keep abreast of developments in the digital marketing arena and to constantly look for new ways to deliver improved campaigns to our customers’ problems

Skills required
A minimum of two years experience with a strong understanding of:

• Ability to work in an agile way, being flexible and adapting to changing client requests
• Experience of HTML (hand coding), CSS, Adobe Creative Suite and JavaScript
• Experience working with email campaigns and a good understanding of cross-browser issues
• Problem solving and attention to detail is critical
• Managing client relationships – both face to face and via telephone, email etc.
• Excellent interpersonal skills
• Process orientated
• QA: To be able to verify that requirements are met
• Ability to multi-task, manage and prioritise multiple campaigns and clients
• Enjoy working in a fast paced entrepreneurial and Agile environment
• Experience managing services teams