2nd Line Support
Full job description
Heat Recruitment
Salary: £26,000 – £30,000 per year
Position: 2nd Line Support
Location: Somerset
Salary: £26,000 – £30,000per year
We have an exciting opportunity for an experienced 2nd Line Support individual to join an established IT Support Team within a Somerset based, highly successful Commercial Insurance Broker.
Key Responsibilities:
- All 1st Line and 2nd Line helpdesk support for internal, multi site staff
- Hardware and Desktop System support
- Active Directory management
- IP Routing
- Software Installation and Upgrades
- Working under IT Manager supervision
- Travelling to various sites within the Somerset area carrying out Support tasks
- Potential to lead on to Project Work such as system migrations etc
Key Skills:
- Microsoft Windows Server (2003, 2008)
- Active Directory
- Windows XP and Windows 7
- Microsoft Terminal Services/Remote Desktop Services
- Microsoft Exchange Server (2003, 2007, 2010)
- Desktop and Laptop Hardware (including Thin Client computing)
- Microsoft Application Support (such as Microsoft Office Suite)
- Printer installs and troubleshooting
- AntiVirus solutions including Server and Desktop
To apply for this job please visit definitejobs.co.uk.