Travel Sales Team Leader

Travel Sales Team Leader
Bristol
£26-29k (35k OTE)
Maternity cover 12 months

Overview
Able Staffing are currently recruiting on behalf of a dynamic and exciting Tourism company who are seeking a motivated Sales Team Leader for their growing teams to cover a maternity contract.

The Sales Team Leader will be responsible for ensuring that each team member’s sales and customer service level meet company expectations and that company values are being promoted and adhered to.

You will be identifying development needs and knowledge gaps, and play a key role in designing and delivering training and support, and ensuring its ongoing implementation.

Principal duties
• Providing the first line of Sales management support; responding to team questions and issues
• Devise engaging sales incentives and challenges to motivate and reward attainment of team sales targets
• Proactively monitor team workload, sales and customer service and reporting KPIs
• Assisting with time management and task prioritisation in busy periods
• Playing a role in the recruitment and training of new starters
• Carry out checks on bookings at various stages
• Distribution and tracking of new enquiries among own team
• Manage team holiday time to ensure adequate capacity within team
• Support for complaint-handling and managing operational issues
• Leading appraisals and ensuring follow up through effective Personal Development Plans
• Ensuring training is implemented and embedded

Key skills
• Previous Management of a Sales team
• Knowledge of Japan and Vietnam
• Excellent IT skills, particularly knowledge of Axum
• Positive, mature and self-motivated character
• Strong interpersonal skills
• Ability to guide and coach others to fulfil their potential
• Confident in presenting to groups
• Flexible and able to multi-task
• High Productivity – able to get a lot done

Pay and Benefits
• Basic £26k to £29k
• On-target earnings of +£6k per year
• Holiday entitlement of 23 days plus bank holidays
• Stake Holder Pension