Customer Care Executive

Salary: £26,000 – £30,000 per year

Customer Care Executive

Circom is a progressive supplier of waste management and recycling services throughout the UK. Supplying some of the country’s best-known brands, we offer our customers innovative, reliable and market leading levels of service. Circom also owns and operates one of the largest and most advanced recycling facilities of its kind in the UK.

We are looking for a Customer Care Agent to join our small team working from our offices near Coventry.

The Customer Care Executive role will involve:

• Working closley with our customers and suppliers as part of managing our services and meeting the expectations of our customers
• Answering and making telephone calls
• Responding to emails
• Creating and managing cases on our IT system
• Working within a team to achieve common goals

Ideally, you should be:

• Confident in speaking with people over the phone
• A good communicator with excellent telephone manner and clear writing skills
• Computer literate
• Willing to learn new systems
• Thorough in your work, with a high level of attention to detail
• Able to manage your time effectively and prioritise where needed

All training will be provided

Circom is a progressive company and we offer scope for development within the business.