Commercial Property Claims Handler

Salary: £26,000 – £26,400 per year

We are currently recruiting for a Commercial Property Claims Handler to join an established and thriving company based in Ipswich.

Responsibilities of Claims Handler

* Analysing claims and deciding whether they are covered

* Assisting in making recommendations for the settlement of claims

* Liaising with brokers, loss adjusters and solicitors as necessary

* Organising payments to insured’s and third-party suppliers

* Ensuring all enquiries and payments are dealt with quickly and efficiently

* Ensuring client documentation is correct and internal records up to date to allow for effective file review and audit purposes

* Maintaining communication with clients/brokers and informing them of updates and case progress

* Reviewing claims regularly using a diary system to ensure accurate reserves and timely closure

* Any other functions, as required by Claims Manager or Branch Manager

Key Competencies/Skills, Experience and Qualifications

* Excellent property insurance knowledge

* 5 years+ experience of dealing with commercial property damage and EL/PL claims

* Knowledge of claims coverage issues and wordings

* Excellent and confident communication skills for liaising with all stakeholders (brokers, loss adjusters and solicitors)

* Understanding of claims compliance and management

* Flexible attitude and the ability to work within a changing environment and the ability to prioritise workload effectively

* Cert / Dip CII qualified (desired but not essential)

* Good GCSE grades (Maths & English in particular)

* Good IT skills (Microsoft suite and SSP Pure)

* Any other relevant qualification or desire to progress towards a professional qualification