Warehouse Manager

The emphasis of this role is to lead and motivate your team via demonstrable skills of judgement, drive and influence to deliver and achieve outstanding results. The position will report into the Operations Manager and will be responsible for managing a team of operatives and Senior operatives. A flexible approach to working hours and shift patterns is imperative to the successful completion of this role.

Accountabilities:

Service Delivery and Customer / Client Satisfaction:

* Has an understanding of all contractual service KPIs and ensures all targets are exceeded
* Pro-actively seeks solutions to issues surrounding service and provides Operations Manager solutions to challenges
* Ability to engage with other departments within the company to deliver business objectives

Planning:

* Works with Ops Manager to formulate resource planning for forthcoming days and weeks
* Effectively plan their area, producing daily deployment reports considering UPH for each direct function and workforce resource requirements for each indirect function

Developing and Managing Team for Effective Performance:

* Manages individual performances, reviewing periodically in line with company targets
* Manages Indirect labour effectively and varies according to volume and changes in the workplace Identifies potential in team and coaches and mentors them to achieve their career goals
* Utilises Training Instructors to ensure all operatives are cross trained and that training records are up to date
* Conducts disciplinary and grievance meetings in line with company policy as and when required

Commercial / Cost Management:

* Good understanding of the ‘UPH’ to be achieved to contribute to their account(s) profitability
* Understands how the CPU for each function is calculated
* Ability to quickly react to potential increases in Cost per unit (CPU) and apply corrective measures

Positive Attitude and Working Culture:

* Leads by example and manages in a fair and consistent manner
* Understands how their behaviour impacts on others
* Praises team and celebrates success with the team
* Identifies disengaged team members and reacts to their needs and company requirements

Managing Attendance:

* Consistently enforces the company sickness and absence policy
* Works with Operations Manager and the HR Department in effectively managing staff on long term sick back to work
* Ensures that Sickness and Absence (S&A) targets are not exceeded and that team holidays are managed in line with operational requirements

Communication and Influencing:

* Clearly and concisely provides operational updates at the daily operations meeting and when required on an ad hoc basis
* Presents peak plans for their area of responsibility to the Operations Manager/General Manager
* Conducts daily team briefs
* Ensure that the notice boards in their area are up to date

Health and Safety:

* Contributes to the site H&S committee meeting and attends on occasions
* Promotes a positive attitude to H&S and works to improve accident/incident stats
* Ensures that all accident/incident investigations are carried out and that corrective measures are introduced
* Routinely conducts floor walks
* Promotes all staff being correctly inducted to the site and that all Risk Assessments are in place and are being adhered to.

Please send your CV to Darren Curley.