Content Manager (Copywriter)

A rapidly expanding Fintech in the payments space currently has an exciting opportunity for a Content Manager.

This company is growing fast. They have recently started serving larger organisations and the UK Government, and are launching across Europe. Thousands of businesses in the UK already trust them with their payments, and hundreds more join them every week. They pride themselves on their intuitive, powerful product and their transparent, fair fee structure.

The ideal candidate

They are now looking for a creative copywriter to craft clear, engaging content that speaks to small and medium sized businesses to cement their position as the best payments provider.

• This role would ideally suit someone with previous brand and copywriting experience.
• You are a writer at heart, with a passion for storytelling and a strong grasp of brand voice.
• You understand HTML and content management systems
• You have experience in a B2B or B2B2C environment.
• You respect social media best practices and understand how to tailor content for different channels and audiences
• You value metrics and understand how SEO works

The role

Think newsroom: you will be quickly turning your hand to different topics and industries, getting in the mind-set of different audiences and creating a content strategy that is applicable to all.

You will gain a deep understanding of the product, the payments industry and the customers’ needs so that you can provide insightful, useful content that helps to gain the trust and attention of businesses across the UK, and beyond.

You will work with the VP Marketing to plan and execute the global content strategy. You will design and produce the content and community calendar, combining product, customer and industry insights to support the business needs and grow the community of users. You will be responsible for producing copy and content for all platforms, ensuring integrity, quality and consistency at every customer touchpoint, and you will optimise your approach through tracking metrics and analytics.

A natural storyteller, you will transform customer case studies into motivating features that inspire others to use this payments provider to build their business’s success; you will digest complex technical information into clear, SEO-friendly user guides, visuals and infographics for both prospective and current users. You will work with teams across the company on their content needs, from country managers to sales, customer support and design.