Database Systems Assistant – Travel & Tourism Industry

Success Recruit are currently working with a client within the Travel & Tourism Industry who is seeking a Database Systems Assistant to join their growing Data team based in Head Office near Grays, Essex.

The successful Database Systems Assistant will be handling all matters relating to the management of the agent database, reporting, uploading of passenger information/manifests into the internal reservations system and updating this system with new fares and promotions.

You will be reporting directly to the Database Systems Manager and to the Group Finance Director, duties will include;

• Daily Website Bookings Upload
• Fix any Issues identified with the Website Bookings Upload
• Sales Reporting to Directors, Shareholders and Managers
• Resolving any Commission issues identified
• Programming and carrying out system Fare Changes and Special Promotions
• Resolving any issues with fares not loading correctly
• Management of the e-database for weekly Consumer / Trade Email Campaigns
• Dealing with any general queries reported in relation to the in-house Reservations system
• Updating and uploading Flat Files for travel partners
• Importing Enquiry Data and Exporting Website Cabin costs
• Uploading Brochure Requests
• Support for the day to day running of financial reports
• Occasional cover for general IT Support during holiday / sickness periods
• Occasional cover for management of Tour Operator / Key Account Data Uploads (Bookings and Ancillaries

The position would suit someone with basic programming knowledge, SQL knowledge would be an advantage, experience of working in the travel industry in a similar role would also be an advantage and the ability to work well within a team environment but also be able to work on your own initiative.

You will need good interpersonal skills and have the ability to communicate effectively, have the ability to work under pressure and manage your own priorities and be a motivated and friendly individual with good problem solving skills.

Previous experience working within the data team at another travel company would be an advantage for this role. Excellent knowledge of Excel for handling booking/manifest data, is also essential.

Advanced Excel user (this is an essential part of the role and an Excel test will be given at interview stage)

Hours:
9am – 5:30pm

Salary:
Up to £18k dependent on experience + Benefits