Customer Service Advisor

Salary: £26,000 per year

THE COMPANY
Our client is an internationally recognised and award-winning brand. Are you motivated, enthusiastic and looking for a new challenge? Our client, based in Albrighton require a Customer Service Advisor for an ongoing Temporary contract basis to join their expanding friendly team.

THE ROLE
High quality customer service is paramount for this client to offer to their customers. You will be the first point of contact by email and phone for US and UK customers. Taking orders, entering them correctly onto an in-house system and general administrative duties. Using your outstanding communication, organisation and administration skills you will build strong rapport with customers working in a small, close team. After full training, you will be experienced in dealing with queries and responding to technical questions. You will also be involved in customer related projects, where your skill and knowledge will help to drive improvements in all areas of the company. You will be a people person, a skilled communicator and you will have a real passion for exceptional customer service and thrive on variety. A keen learner and bright with the ability to pick up information quickly.

REQUIREMENTS
You will have experience in dealing with queries both on the phone and by email with strong administration skills, you will work well in a small and professional team and can remain calm at sometimes stressful times. You will also need to drive and have your own transport to commute to this client.

COMPANY BENEFITS
The working hours are 37.5 per week, 8.30am – 4.30pm Monday to Friday, on-site parking. £26,000 per year