Customer Service Coordinator

Salary: £28,200 per year

Permanent position Daventry

Monday to Friday – Weekly rotational shifts of 8.30am to 5pm / 9am to 5.30pm

£23,500pa

Our client, based in Daventry is looking for a Customer Service Coordinator to join their small and friendly team. You will be working from beautiful offices with free parking.

The Key Responsibilities:

• Building relationships and dealing with the existing customer base – dealing with orders, stock enquiries and delivery requests.
• Involves the use of SAP and Excel
• Communication over the phone and by email
• Liaising with external sales team and offering support for them and their customers

The Ideal Candidate:

• Previous experience with customer care/service.
• Experience with SAP is desirable but not essential.
• Good understanding of Microsoft Excel (pivot table and v look ups) would be advantageous.
• Great communication skills and ability to offer excellent customer service as well as good attention to detail.
• Full product training will be given.

Benefits:

• 25 days holiday plus bank holidays (with the chance to earn up to 30 days after long service).
• Generous company pension
• Life insurance (3xannual salary)
• Health insurance (can include family)