Accident & Process Clerical Officer
Full job description
England Associates Ltd
Salary: £26,000 per year
Accident & Process Clerical Officer for 4 Months at £26,000 per year
My client, a public sector require an Accident & Process Clerical Officer to be based at their office in Nuneaton.
Job Description:
Receive and register road traffic collisions and non-accident minor process case files, assessing and taking all necessary actions to aid the compilation of case papers.
Compile case papers, ensuring that all the required forms, reports and statements are available to ensure that case files are forwarded to the Decision Making Unit within the required timescales to obtain a decision regarding prosecution.
Respond to and pursue queries and enquiries from all callers, ensuring that they are dealt with as quickly and efficiently as possible, ensuring that they are dealt with tactfully and that the supporting mechanisms are made available where appropriate.
Maintain liaison with internal and external agencies to aid the compilation of case files, ensuring that all requests for information are dealt with expeditiously.
Monitor the progress of the case via the tracking system and ensure that files are appropriately cleared and filed once a result has been obtained, that all necessary forms are completed and the statistics department is notified accordingly.
Check the case file for abstracts to ensure that the appropriate person is notified and that any further work is carried out.
Produce a variety of documentation on the computer system such as standard letters and forms, and perform other general office duties such as post, filing and photocopying, as required to aid the smooth running of the office.
Ensure integrity, fairness and consideration of the needs of others are incorporated into the daily duties and relationships with colleagues.
Experience Needed:
Previous Admin experience is essential
If you are interested in the role above, please contact Rebekah at
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