Business Administration Assistant

Business Administration Assistant
40 hours per week
Kidderminster
Up to £26,000 per year*

Want to make a difference to the lives of vulnerable people?

Our client is seeking to appoint a Business Administration Assistant for their Telecare Installation and Maintenance service, based in Kidderminster.

They provide a range of services to older and vulnerable people 24 hours a day through our Monitoring and Response Centre. Using the very latest telecare call handling software their operators provide a lifeline to people and help them to live safely and independently in their own homes for longer. Their centre also provides a range of call handling services to other organisations ensuring a varied and challenging role.

They are looking for an experienced and self-motivated administrator to join their busy office team. Working as part of their Sales & Business Support Team you will act as the first point of contact for corporate customer invoicing and contractual enquiries and have responsibility for a range of administration duties including:

Raising and processing of purchase orders and invoices
Monitoring payment of corporate customer accounts
Contractual correspondence and scheduling liaison meetings
Maintaining accurate contract schedule records
Providing administrative support to the management team

The successful applicant will be organised and have the ability to deliver a variety of tasks simultaneously to meet the needs of the team and customers. You will have excellent organisational skills, an attention to detail and a passion for delivering excellent customer service.

You will need strong literacy and IT skills, with experience of MS Word and Excel. A qualification or part-qualification such as an NVQ or similar in Business Administration or Customer Services will be an advantage. You will receive a comprehensive induction training programme when you join the organisation and on-going training to support your development.

*Subject to satisfactory performance in this role, incremental progression may be available on a two-yearly basis. Currently the top of this grade is £26,000 per year.