Duty Manager – 14 Weeks Training / Great Benefits

Rapidly expanding global retail brand requires customer service driven Duty Managers/Team Leaders/Shift Managers/Supervisors in and around Chippenham, Wiltshire due to expansion. £26,000 per year + bonus (up to 10%) + benefits + progression.

30+ new store openings in 2016.

Customers mean everything to this brand. That’s why they do all that they can to ensure the customer experience is as enjoyable as possible. Sometimes its not easy, but with passionate, hard-working people like you leading a shift as team leader, they can continue to provide the great service levels their customers deserve.

As a duty manager, you will be the stores customer service assistants’ supervisor and help put a smile on every customer’s face. As well as being friendly to customers, you’ll decide which team member does what, give a lead to others and encourage everyone to work together as one team. You’ll also handle deliveries, make sure the shelves are never empty and manage cash – all while making sure health and safety standards never fall.

In addition, you’ll provide cover for the store manager and deputy store manager when they’re not in. You will also learn about the administrative processes that successful retail businesses depend on.

What you’ll need:

You should preferably have retail, hospitality or leisure experience and, ideally, have worked as a supervisor or team leader, although neither is essential. What is though, is real commitment to improving the customer experience within a store environment. As well as being commercially clued-up, you’ll need to be confident and willing to learn. You’ll also need to be a clear communicator, a natural leader and have the ability to inspire those around you.

What you’ll get in return:

You’ll get 23 days per year annual leave which rises to 25 days with service and are likely to receive a bonus worth up to 10% of your salary. There’s also private healthcare and a pension scheme, share save scheme (so you can own a part of the business) and a 15% discount on most in-store goods. You’ll also enjoy half-price meals and free hot drinks while on duty.

And that’s not all. If you’re ambitious, you will be given excellent training and support to help you move up the career ladder.

Immediate interviews available.

Mandeville is acting as an Employment Agency in relation to this vacancy.