Sales & CRM Administrator – Hybrid

Salary: £26,000 – £26,400 per year

Our client is recruiting for a Sales & Customer Relationship Management Administrator to join their marketing team in Rocester. This is an exciting and newly established role to the business, offering excellent company benefits, hybrid working and training.

Main Responsibilities:

• Manage inbound enquiries; triage customer requests to generate leads and effectively handover to the sales team
• Monitor sales pipeline data, helping to identify and forecast business activity
• Monitor and report on sales software usage and compliance with the sales referral process, helping to ensure data quality and sales compliance
• Identify opportunities from the CRM database to make marketing/sales campaign recommendations
• Maintain and develop the CRM database including data checking, cleansing, archiving, and segmentation
• Organise and take minutes at Sales meetings to support sales planning

Skills, Knowledge & Experience (Essential):

• Minimum 2 years sales and/or sales administration experience in a B2B environment
• Experience of CRM platforms such as Salesforce, HubSpot, Zendesk or similar
• Experience of interpreting data and producing sales and marketing activity reports
• Competent with Microsoft Office suite including Excel and PowerPoint
• 5 GCEs (or equivalent) grade C/5 or above, including Maths and English

Skills, Knowledge & Experience (Advantageous):

• Telesales/telemarketing experience
• Understanding of online marketing channels and strategies
• Experience of Microsoft Power BI, or a similar data analysis/presentation tool

Pay & Benefits:

• Competitive salary
• Permanent contract
• Discretionary bonus scheme
• 37.50 hours per week, 5 days – Mondays to Fridays
• 25 days holiday per annum plus Bank Holidays (and up to 5 service days after eligibility)
• Pension scheme (15% employer contribution)
• Subsidised private healthcare scheme
• Employee loan schemes
• Subsidised dental care and gym facilities
• Free parking