Planner / Scheduler

Our Client is currently recruiting for a Planner/Scheduler.
With a strong market presence across all of the UK utilities: gas, water, power and telecoms, they are committed to working closely with their clients and customers to deliver least-cost solutions that do not compromise safety, quality, service delivery and customer care. Safety is their licence to operate.
Their vision is to be the leading utility service provider delivering a cost effective, quality service to their clients and achieving acceptable financial returns.

Job Role

• Check holidays/sickness/sleep time is updated in Workforce Availability/resource sheet

• Plan all Work orders from received Planning / Jeopardy List and manage all oldest dates (keep to a minimum)

• Plan all work orders received via ICE and SAP system within 48hr/2day compliance

• Ensure that all promotion details are incorporated into the planning of all work orders.

• Utilise all systems to ensure that accurate information is available to Task Teams for all Work Orders (at planning stage).

• Send Operational requests to Supervisors/Support teams and manage timely responses.

• Make supervisors and senior agents aware of any specific plant, tool and traffic
Management requirements.

• Liaise with Council/Highway Authorities (road closures/footpath closures, traffic management etc., and complete relevant forms as required.

• Liaise with the Commercial Team regarding purchase orders etc.

• To not exceed allowances with weekend work and support functions.

• Liaise with YW and supervisors to arrange any planned shut offs that may be required.

• Ensure that any renegotiations are managed and Customers informed and renegotiated on the day of planned work order (YW compliance).

• Understand Individual performance dashboard.

• To ensure thorough validation is carried out prior to planning to eliminate potential cost of failures.

• To escalate any potential cost of failures.

• Run rejection status list edit and force out any necessary work orders.

• Run appropriate list edits and clear duplicate orders.

• Ensure all Ice commitments are met before end of shift.

General Tasks

• Maintain good relationships and set a personal example when dealing with clients, colleagues and the Customer.

• Ensure close liaison with YW embracing the partnership vision.

• Note and Feedback to Section Leader on any issues that arise from the above.

• Ensure conduct is courteous and professional at all times

• Carry out any other reasonable requests.

• Support one another.

Skills Required

• Excellent IT skills (particularly with Microsoft applications – Word/Excel
• Excellent levels of communication
• Ability to obtain information from engineers/subcontractors
• Communicate the importance of reliable planning to all
• Able to manage time effectively and work to reporting schedule
• Experience of working within in the industry, preferably Water / Utilities
• Organized and enthusiastic
• Driven by a fast paced environment and a passion to progress